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Saturday, October 24, 2020

Amazon Ring: Phantom sensible doorbell chimes alarm house owners

Ring Video Doorbell 2

picture copyrightAmazon

picture captionThe Ring doorbells use each cameras and movement sensors to detect when somebody approaches

House owners of Amazon’s Ring sensible doorbells have been reporting “phantom” guests, with the bell chiming however no-one being at their door.

Amazon has blamed the problem on “infrastructure delays” – making actual doorbell presses arrive later.

It stated its “processing infrastructure was operating behind”, which induced delays in individuals receiving the notifications.

The difficulty was now resolved, it stated, apologising for any inconvenience.

Amazon didn’t say how many individuals had been affected or what induced the delay, however customers throughout the UK, Europe and US reported the random rings all through the day on 30 September.

Some took to Twitter to explain how they have been getting a succession of rings, with others saying their units have been going off each 10 minutes.

Others stated that the phantom rings have been unnerving, with youngsters scared when the doorbell sounded and no-one was was there.

“Very unnerving for my aged mom who lives alone,”

said one Twitter user.

In March, the BBC revealed that Amazon retains information of each movement detected by its Ring doorbell, one thing privateness consultants stated offers its big insights into prospects’ lives.

Ring, which makes dwelling cameras in addition to doorbells, has had safety points prior to now.

In December 2019, a video shared on social media confirmed a hacker talking to a young girl in her bedroom via the family’s Ring camera.

The hacker greeted the woman saying: “It is Santa. It is your finest buddy.”

Earlier this week, Amazon revealed a flying camera that launches if sensors detect a possible break-in.

Extra on this story

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